Effective Date: 7 October 2025
1. Introduction
Welcome to ProvisEdge Consulting Group (“we,” “us,” “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (the “Website”).
Our data processing activities are governed by the applicable laws of India, including the Digital Personal Data Protection Act, 2023 (DPDPA). We are based in Kolkata, West Bengal, India.
2. Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected when you use our Website.
a) Personal Data You Provide: We may collect personal information when you use our contact form or otherwise communicate with us, including:
Full Name
Email Address
Phone Number
Any other information you choose to provide in the body of your message or enquiry.
b) Data Collected Automatically: When you access our Website, we may automatically collect certain information about your device and browsing activity, including:
IP Address
Browser Type and Version
Operating System
Pages you viewed and your activities on our Website
Date and time of your visit
This information is primarily collected through cookies and similar tracking technologies to help us improve our Website and user experience.
3. How We Use Your Information
We use the information we collect for the following legitimate purposes:
To respond to your enquiries, questions, and requests submitted through our contact form.
To provide you with information about our consulting services.
To operate, maintain, and improve the functionality and security of our Website.
To understand how users interact with our Website for analytics and service improvement.
To comply with legal and regulatory obligations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following limited circumstances:
With Service Providers: We may share data with third-party vendors who perform services on our behalf, such as website hosting and analytics (e.g., Google Analytics). These providers are obligated to protect your data and use it only for the purposes for which it was disclosed.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights as a User
Under the DPDPA, you have certain rights regarding your personal data. You have the right to:
Access a summary of the personal data we process.
Correct, complete, and update your personal data.
Request the erasure of your personal data (the “right to be forgotten”).
Withdraw your consent at any time, for any data processing that is based on your consent.
Lodge a complaint with the relevant authorities.
Nominate another person to exercise these rights in the event of your death or incapacity.
To exercise any of these rights, please contact our Grievance Officer using the contact details provided below.
7. Data Security
We implement appropriate technical and organisational security measures (such as SSL encryption) to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet is 100% secure.
8. Cookies
Our Website may use “cookies” to enhance user experience. Cookies are small files placed on your device. We use them primarily for analytical purposes to understand website traffic and usage. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.
9. Third-Party Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
11. Grievance Officer / Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Grievance Officer:
Name/Title: Grievance Officer, ProvisEdge Consulting Group
Email: pam@provisedgeconsultinggroup.com